Terms & Conditions

Last updated: [Date]

Welcome to CareConnect360. By accessing our website or booking our services, you agree to the following Terms & Conditions. Please read them carefully.

1. Services Offered

CareConnect360 connects individuals and families with caregiving and home-care services. We facilitate bookings and may engage independent caregivers to fulfil service requests.

2. Bookings and Payments

All bookings made through our website are subject to availability and confirmation.
Payments are processed securely through Razorpay. By making a payment, you agree to Razorpay's terms of service in addition to ours.
Prices for services are as displayed at the time of booking and may change without prior notice for future bookings.

3. Cancellations & Refunds

[Describe your cancellation window and refund policy here — e.g. "Cancellations made at least 24 hours before the scheduled service are eligible for a full refund. Cancellations made after this window may be subject to a partial or no refund."] Refunds, where applicable, will be processed back to the original payment method within [X] business days.

4. User Responsibilities

You agree to provide accurate information when booking a service or submitting an inquiry.
You agree not to misuse the platform, including submitting false information or attempting to interfere with the website's security or functionality.

5. Caregiver Onboarding

Individuals applying to become caregivers through our platform agree that submitted information (qualifications, experience, identification details) may be verified before approval.

6. Limitation of Liability

CareConnect360 strives to ensure quality service but does not guarantee uninterrupted or error-free service availability. To the extent permitted by law, we are not liable for indirect or consequential damages arising from use of our services.

7. Changes to These Terms

We may revise these Terms & Conditions from time to time. Continued use of our website after changes constitutes acceptance of the updated terms.

8. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in [Your City], India.

9. Contact Us

For questions about these Terms, please reach out via our Contact Us page.