Privacy Policy

Last updated: [Date]

CareConnect360 ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us through our website and services.

1. Information We Collect

Name, phone number, and email address provided during bookings or inquiries
Address and service location details for care bookings
Payment information processed securely via Razorpay (we do not store card or bank details on our servers)
Caregiver applicant details (for onboarding applications)

2. How We Use Your Information

To process and fulfil your bookings and service requests
To contact you regarding your booking, payment, or inquiry
To improve our services and respond to support requests
To comply with legal and regulatory requirements

3. Payment Information

All payments are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your card, UPI, or bank account details on our servers. Please refer to Razorpay's Privacy Policy for details on how they handle payment data.

4. Data Sharing

We do not sell or rent your personal information to third parties. We may share data with trusted service providers (such as our payment gateway or database hosting provider) strictly to operate our services, and with authorities where required by law.

5. Data Security

We use industry-standard security measures, including encrypted connections (HTTPS), secure authentication, and access controls, to protect your information from unauthorized access.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at the email listed on our Contact Us page.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

8. Contact Us

For any questions about this Privacy Policy, please reach out via our Contact Us page.